Community Survey: Understanding Community-driven Support
December 19th, 2007 by seth bindernagel
The Community Survey Program is launching its second survey focusing on evaluating community-driven support in Mozilla. During this campaign, we hope to learn from you how well Mozilla and the community in your locale are doing with product support. The insight we receive will help us determine what we could do to make our users more satisfied with the Mozilla support experience.
If you are interested, you may take the survey by following this link and answering the brief questions. It should not take more than a minute or so.
The point of these surveys is to present brief 2 to 3 question surveys to our community to gather feedback about particular topics. This time, it’s all about support. We are also working hard to make sure that the survey is localized so many of our communities can respond. Presently, the survey is available in the following languages:
- English
- German
- French
- Italian
- Polish
- Hungarian
- Spanish
- Portuguese
- Russian
- Ukrainian (new addition!)
Thanks to all of our volunteer localizers who helped translate! Locales that will be published soon:
- Swedish
- Turkish
- Albanian
Thank you for participating. We greatly appreciate the feedback! Please send us your thoughts, we are here to help.
German front page of mozilla-europe still announces “Zweite Umfrage ist offen” (2. poll is open) but the polls is closed now.