Dell customers want Firefox
February 27th, 2007 by Gen KanaiDell has a new user-powered website out called Dell Idea Storm.
Michael Dell recently said:
“We are at our best when we are hearing directly from our customers,” said Mr. Dell. “We listen, learn and then improve and innovate based on what our customers want. It’s one of the real advantages of being a direct company.”
“We already interact with about three million customers per day, but now we are rolling out some new ways for customers to share their ideas directly with us and the entire community of Dell users around the world.”
They are ranking the top user-requested ideas for Dell to implement in the future. Top of the list, with over 80,000 votes from Dell owners, is pre-installed Linux. In fact, it is so popular that Dell has already issued a statement regarding pre-installed Linux, as well as other customer requests.
We don’t want to pick one distribution and alienate users with a preference for another. We want users to have the opportunity to help define the market for Linux on desktop and notebook systems. In addition to working with Novell, we are also working with other distributors and evaluating the possibility of additional certifications across our product line.
#2 on the list (with over 57,000 votes) is a request for pre-installed Open Office with the option of Firefox (as well as a very nice list of other free software) and #5 on the list (with over 37,000 votes) is to have Firefox pre-installed on all Dells.
I think that this is a WONDERFUL idea and I hope that Michael Dell is taking his Dell Idea Storm community very seriously.
If you’d like to see Firefox pre-installed on Dell PCs, please feel free to sign up at DellIdeaStorm.com and vote!