At least in one large region of the world, the answer is “yes”. The folks at Gemius have been kind enough to aggregate their individual country data (e.g., www.en.ranking.pl/) into a single view across their entire sample – a sample totaling more than 60 Billion page views each month.  For an overview of the various... »

Let’s start with the punch line: People love Firefox! There is a small segment of existing users running into a particular problem – Firefox is not saving their preferences Taking a step back, let’s walk through how we arrived at these findings.  We previously described our efforts integrating user outreach into mozilla.com.  For this post, we’re going... »

At the very same moment in time that Firefox celebrates its 5th birthday, Firefox has also surpassed 25% worldwide market share for the very first time.   This news comes from Net Applications’ report for the week of November 1st (their weekly data requires a subscription). Congrats everyone! For those interested in “before and after” pictures, below... »

Mozilla recently announced the launch of a “plugin check” page (pictured below), allowing users to see a list of their installed plugins and whether or not any updates are needed.  This comes on the heels of a program where we successfully helped more than 10,000,000 Firefox users with a non-current version of Flash get... »

Our Metrics intern, Eric Hergenrader, did some terrific work analyzing fluctuations in Firefox usage.  Using a linear regression, he found that this summer’s decline in Firefox use was largely in line with expectations; a 2-3% decline in July and August is typical.  In addition to seasonality, Eric found that three factors driving usage drops... »