Comments on: Improving the Firefox Download Experience for Users in Asia http://blog.mozilla.com/metrics/2009/02/03/improving-the-firefox-download-experience-for-users-in-asia/ Tue, 10 Jan 2012 04:12:06 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Alan Doherty http://blog.mozilla.com/metrics/2009/02/03/improving-the-firefox-download-experience-for-users-in-asia/comment-page-1/#comment-139784 Alan Doherty Fri, 18 Sep 2009 03:35:21 +0000 http://blog.mozilla.com/metrics/?p=360#comment-139784 as part of my normal accessibility proofing of my own site I recently added a "here are some better browsers" page to direct users found to be running http 1.0 {with no host-header} browsers to better alterantives unfortunately opera and lynx are the only browsers down loadable by said browser users {tested with IE-2.1} as chrome+safari require javascript to download but firefox {entire site} just goes into a spiraling set of re-directs when using this client, i suggest something may be improperly engineered for these edge cases on your website, and I suggest you should look into the matter if you want to reach those users as part of my normal accessibility proofing of my own site
I recently added a “here are some better browsers” page to direct users found to be running http 1.0 {with no host-header} browsers to better alterantives

unfortunately opera and lynx are the only browsers down loadable by said browser users {tested with IE-2.1}
as chrome+safari require javascript to download
but firefox {entire site} just goes into a spiraling set of re-directs when using this client, i suggest something may be improperly engineered for these edge cases on your website, and I
suggest you should look into the matter if you want to reach those users

]]> By: Nam Nguyen http://blog.mozilla.com/metrics/2009/02/03/improving-the-firefox-download-experience-for-users-in-asia/comment-page-1/#comment-86049 Nam Nguyen Wed, 11 Feb 2009 01:28:16 +0000 http://blog.mozilla.com/metrics/?p=360#comment-86049 advanced user likes Firefox because it's easy to customize as they need. basic user need more localized in language and easier to use in normal/default interface advanced user likes Firefox because it’s easy to customize as they need.
basic user need more localized in language and easier to use in normal/default interface

]]> By: NGUYỄN Mạnh Hùng http://blog.mozilla.com/metrics/2009/02/03/improving-the-firefox-download-experience-for-users-in-asia/comment-page-1/#comment-84273 NGUYỄN Mạnh Hùng Wed, 04 Feb 2009 07:13:06 +0000 http://blog.mozilla.com/metrics/?p=360#comment-84273 I'm a bit suprised too. If we have localized content on mozilla.com, I'm sure that Vietnamese users will be more willing to stay and try to finish the downloads :) I’m a bit suprised too. If we have localized content on mozilla.com, I’m sure that Vietnamese users will be more willing to stay and try to finish the downloads :)

]]> By: Philip Chee http://blog.mozilla.com/metrics/2009/02/03/improving-the-firefox-download-experience-for-users-in-asia/comment-page-1/#comment-84264 Philip Chee Wed, 04 Feb 2009 04:05:00 +0000 http://blog.mozilla.com/metrics/?p=360#comment-84264 Well the reason for the high failure rate here in Malaysia is not surprising given the really crappy broadband service from the local telco monopoly. Sometimes my allegedly 1megabit broadband connection is actually slower than dial-up. This makes bugzilla, DevMo, etc a pain to use. Phil Well the reason for the high failure rate here in Malaysia is not surprising given the really crappy broadband service from the local telco monopoly. Sometimes my allegedly 1megabit broadband connection is actually slower than dial-up. This makes bugzilla, DevMo, etc a pain to use.

Phil

]]> By: Axel Hecht http://blog.mozilla.com/metrics/2009/02/03/improving-the-firefox-download-experience-for-users-in-asia/comment-page-1/#comment-84201 Axel Hecht Wed, 04 Feb 2009 00:31:15 +0000 http://blog.mozilla.com/metrics/?p=360#comment-84201 Makes me ponder about a stub installer that can continue downloads, to deal with folks that just stop downloading after 15 minutes of dial up. (Not that I computed the 15 minutes) Makes me ponder about a stub installer that can continue downloads, to deal with folks that just stop downloading after 15 minutes of dial up. (Not that I computed the 15 minutes)

]]> By: Gen Kanai http://blog.mozilla.com/metrics/2009/02/03/improving-the-firefox-download-experience-for-users-in-asia/comment-page-1/#comment-84170 Gen Kanai Tue, 03 Feb 2009 22:34:09 +0000 http://blog.mozilla.com/metrics/?p=360#comment-84170 This is great stuff Ken. One of the challenges in some parts of Asia is bandwidth itself. Some countries (Korea, Japan) have an abundance, and others (Indonsesia, for example) are significantly constrained. One of the ways we can better serve Firefox to users is to provide downloads more locally. Currently bouncer is random and sends a request from Asia to Europe, etc. There are plans in place to optimize this so it should get better. Also, the list you have generated loosely correlates with the Google Trends data from 2008. http://www.google.com/trends?q=firefox%2C+mozilla&ctab=0&geo=all&date=2008&sort=0 We see here Vietnam, Philippines, Indonesia, Singapore, in Google Trends as we see them in your data. This is great stuff Ken.

One of the challenges in some parts of Asia is bandwidth itself. Some countries (Korea, Japan) have an abundance, and others (Indonsesia, for example) are significantly constrained. One of the ways we can better serve Firefox to users is to provide downloads more locally. Currently bouncer is random and sends a request from Asia to Europe, etc. There are plans in place to optimize this so it should get better.

Also, the list you have generated loosely correlates with the Google Trends data from 2008.

http://www.google.com/trends?q=firefox%2C+mozilla&ctab=0&geo=all&date=2008&sort=0

We see here Vietnam, Philippines, Indonesia, Singapore, in Google Trends as we see them in your data.

]]> By: Donnie Berkholz http://blog.mozilla.com/metrics/2009/02/03/improving-the-firefox-download-experience-for-users-in-asia/comment-page-1/#comment-84146 Donnie Berkholz Tue, 03 Feb 2009 19:06:02 +0000 http://blog.mozilla.com/metrics/?p=360#comment-84146 I'm curious what you mean by small sample size. Do you mean the differences are statistically unsupported, or do you just take the easy route and pick an arbitrary cutoff? I’m curious what you mean by small sample size. Do you mean the differences are statistically unsupported, or do you just take the easy route and pick an arbitrary cutoff?

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