Comments on: Why People Don’t Install Firefox – Part III http://blog.mozilla.com/metrics/2009/04/06/why-people-dont-install-firefox-part-iii/ Tue, 10 Jan 2012 04:12:06 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: cuz84d http://blog.mozilla.com/metrics/2009/04/06/why-people-dont-install-firefox-part-iii/comment-page-1/#comment-139774 cuz84d Fri, 18 Sep 2009 03:25:13 +0000 http://blog.mozilla.com/metrics/?p=527#comment-139774 AFAICT Mozilla default installs in the program files folder, but profile data goes in the user folder specific to the OS defaults. -Downloads window should be checked for a zombie process. -I agree we should check the current version of FF before installing on top of it, so the user don't have to. And making check for updates run silently to check and inform the user of an auto-update ask the user if they want to auto-update firefox. saying there is a new version available on the notification bar or when they start FF, it just update like the add-on's check.. though, maybe we do that by now. AFAICT Mozilla default installs in the program files folder, but profile data goes in the user folder specific to the OS defaults.

-Downloads window should be checked for a zombie process.

-I agree we should check the current version of FF before installing on top of it, so the user don’t have to. And making check for updates run silently to check and inform the user of an auto-update ask the user if they want to auto-update firefox. saying there is a new version available on the notification bar or when they start FF, it just update like the add-on’s check.. though, maybe we do that by now.

]]> By: Anonymous Coward http://blog.mozilla.com/metrics/2009/04/06/why-people-dont-install-firefox-part-iii/comment-page-1/#comment-107427 Anonymous Coward Sat, 02 May 2009 15:14:31 +0000 http://blog.mozilla.com/metrics/?p=527#comment-107427 "In retrospect, Chrome’s decision to install to %USERPROFILE%\Application Data seems like a good one." NO!! NO!! NO!! (I'll go on if you like...) This is why I don't use Chrome. If Firefox did it I would switch to Safari. “In retrospect, Chrome’s decision to install to %USERPROFILE%\Application Data seems like a good one.”

NO!! NO!! NO!! (I’ll go on if you like…)

This is why I don’t use Chrome.

If Firefox did it I would switch to Safari.

]]> By: Daniel Shefer http://blog.mozilla.com/metrics/2009/04/06/why-people-dont-install-firefox-part-iii/comment-page-1/#comment-102631 Daniel Shefer Fri, 17 Apr 2009 18:23:00 +0000 http://blog.mozilla.com/metrics/?p=527#comment-102631 All, Allow me to offer a different approach - virtualization. By virtualizing Firefox, you can do several things - 1. Easily convert the current installation into one that does not require administrator rights. 2. Wrap Firefox into a single executeable that can be run without an installation or admin rights. This could be offered on your site as a link - "If you have problems installing Firefox, try this..." 2. Run Firefox inside the Mozilla web page in what we call "surface mode". This can be done regardless of the browser they are using or its version. It can even be embedded into other sites/blogs etc. For examples of all of the above, please see xenocode.com. Your feedback is appreciated. All,
Allow me to offer a different approach – virtualization. By virtualizing Firefox, you can do several things –
1. Easily convert the current installation into one that does not require administrator rights.
2. Wrap Firefox into a single executeable that can be run without an installation or admin rights. This could be offered on your site as a link – “If you have problems installing Firefox, try this…”
2. Run Firefox inside the Mozilla web page in what we call “surface mode”. This can be done regardless of the browser they are using or its version. It can even be embedded into other sites/blogs etc.
For examples of all of the above, please see xenocode.com.
Your feedback is appreciated.

]]> By: kkovash http://blog.mozilla.com/metrics/2009/04/06/why-people-dont-install-firefox-part-iii/comment-page-1/#comment-101690 kkovash Tue, 14 Apr 2009 20:21:12 +0000 http://blog.mozilla.com/metrics/?p=527#comment-101690 PBEAN, good question. a Funnelcake version of Firefox does *not* send any information to Mozilla about how you use the product. thanks! Ken PBEAN,

good question. a Funnelcake version of Firefox does *not* send any information to Mozilla about how you use the product.

thanks!
Ken

]]> By: PBEAN http://blog.mozilla.com/metrics/2009/04/06/why-people-dont-install-firefox-part-iii/comment-page-1/#comment-101661 PBEAN Tue, 14 Apr 2009 17:22:31 +0000 http://blog.mozilla.com/metrics/?p=527#comment-101661 HELLO I SAW in FIREFOX version it has FUNNELCAKE does this mean information is sent to MOZILLA CORP about how I use this product??? If it is please tell me and I need to get rid of this ASAP.... I don't want any program to send information about me over the internet without telling me!! HELLO I SAW in FIREFOX version it has FUNNELCAKE does this mean information is sent to MOZILLA CORP about how I use this product??? If it is please tell me and I need to get rid of this ASAP…. I don’t want any program to send information about me over the internet without telling me!!

]]> By: Robert Strong http://blog.mozilla.com/metrics/2009/04/06/why-people-dont-install-firefox-part-iii/comment-page-1/#comment-101432 Robert Strong Mon, 13 Apr 2009 19:54:34 +0000 http://blog.mozilla.com/metrics/?p=527#comment-101432 We were considering just having two buttons... one to start a standard install and another to start a custom install which simplifies things without adding tabs to the installer... this is simpler than adding tabs to the installer which would be a PITA while still lessening the number of steps. We were considering just having two buttons… one to start a standard install and another to start a custom install which simplifies things without adding tabs to the installer… this is simpler than adding tabs to the installer which would be a PITA while still lessening the number of steps.

]]> By: Nathan http://blog.mozilla.com/metrics/2009/04/06/why-people-dont-install-firefox-part-iii/comment-page-1/#comment-101403 Nathan Mon, 13 Apr 2009 16:40:09 +0000 http://blog.mozilla.com/metrics/?p=527#comment-101403 One possible explanation I've never seen is one that has burned a number of people I know who were using an older version of FireFox. Yes, they weren't shutting down the old copy, BUT it is easy to FORGET that the "Downloads" dialog is also keeping the firefox process running even though you have already killed the main window. Shouldn't the "Downloads" Window ALSO close when a user closes the main application window? I'd have to think this would help out a number of those who get confused by seeing that it is already running when they think they had shut it down. One possible explanation I’ve never seen is one that has burned a number of people I know who were using an older version of FireFox.

Yes, they weren’t shutting down the old copy, BUT it is easy to FORGET that the “Downloads” dialog is also keeping the firefox process running even though you have already killed the main window.

Shouldn’t the “Downloads” Window ALSO close when a user closes the main application window?

I’d have to think this would help out a number of those who get confused by seeing that it is already running when they think they had shut it down.

]]> By: Anon http://blog.mozilla.com/metrics/2009/04/06/why-people-dont-install-firefox-part-iii/comment-page-1/#comment-101366 Anon Mon, 13 Apr 2009 11:53:18 +0000 http://blog.mozilla.com/metrics/?p=527#comment-101366 You could automatically close all FF processes & you could check for the current version of FF in the installer. Just suggestions, im not comp wiz You could automatically close all FF processes & you could check for the current version of FF in the installer.
Just suggestions, im not comp wiz

]]> By: Anon http://blog.mozilla.com/metrics/2009/04/06/why-people-dont-install-firefox-part-iii/comment-page-1/#comment-101358 Anon Mon, 13 Apr 2009 11:05:13 +0000 http://blog.mozilla.com/metrics/?p=527#comment-101358 Perhaps you could add an option to automatically stop FF processes? And something that detects the current version of FF? Just few ideas... Perhaps you could add an option to automatically stop FF processes?
And something that detects the current version of FF?
Just few ideas…

]]> By: Christopher Berry http://blog.mozilla.com/metrics/2009/04/06/why-people-dont-install-firefox-part-iii/comment-page-1/#comment-100582 Christopher Berry Fri, 10 Apr 2009 21:16:27 +0000 http://blog.mozilla.com/metrics/?p=527#comment-100582 BobChao wrote: I have another question: does people “read” the download landing page and the “first-run” page? Is there already a research about this? ---- Everything I've seen on this subject is proprietary. In general - "it depends" If the page is from a trusted source, people will hit 'download update' with a surprising degree of speed. Mozilla can generate it's own research about this behavior through a concerted web analytics effort. Best, Christopher Berry BobChao wrote:

I have another question: does people “read” the download landing page and the “first-run” page?

Is there already a research about this?

—-

Everything I’ve seen on this subject is proprietary.

In general – “it depends”

If the page is from a trusted source, people will hit ‘download update’ with a surprising degree of speed.

Mozilla can generate it’s own research about this behavior through a concerted web analytics effort.

Best,

Christopher Berry

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