Comments on: Just Launched – the New Firefox Uninstall Survey http://blog.mozilla.com/metrics/2009/06/09/just-launched-the-new-firefox-uninstall-survey/ When in doubt, sample it out... Tue, 24 Nov 2009 12:27:05 -0800 http://wordpress.org/?v=2.8.6 hourly 1 By: Pawell http://blog.mozilla.com/metrics/2009/06/09/just-launched-the-new-firefox-uninstall-survey/comment-page-1/#comment-123207 Pawell Mon, 13 Jul 2009 18:04:51 +0000 http://blog.mozilla.com/metrics/?p=583#comment-123207 What about the localization - point 1 from the survey suggestions post ? What about the localization – point 1 from the survey suggestions post ?

]]> By: kkovash http://blog.mozilla.com/metrics/2009/06/09/just-launched-the-new-firefox-uninstall-survey/comment-page-1/#comment-114361 kkovash Wed, 10 Jun 2009 23:45:11 +0000 http://blog.mozilla.com/metrics/?p=583#comment-114361 Lucy -- thanks for the comment. We've sort of covered "support" with the general wording, "If you'd like help with Firefox". We added the "live chat" phrase as many users may not be aware of it... and it might be an especially valuable attribute to users at this precise moment in their experience. Ken Lucy — thanks for the comment. We’ve sort of covered “support” with the general wording, “If you’d like help with Firefox”. We added the “live chat” phrase as many users may not be aware of it… and it might be an especially valuable attribute to users at this precise moment in their experience.

Ken

]]> By: Majken "Lucy" Connor http://blog.mozilla.com/metrics/2009/06/09/just-launched-the-new-firefox-uninstall-survey/comment-page-1/#comment-114054 Majken "Lucy" Connor Tue, 09 Jun 2009 19:41:01 +0000 http://blog.mozilla.com/metrics/?p=583#comment-114054 Should the thank you page say "support" instead of "live chat?" Should the thank you page say “support” instead of “live chat?”

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