Comments on: Usability Research – Spectator and Test Pilot http://blog.mozilla.com/metrics/2009/09/21/usability-research-spectator-and-test-pilot/ Tue, 10 Jan 2012 04:12:06 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Leo Petr http://blog.mozilla.com/metrics/2009/09/21/usability-research-spectator-and-test-pilot/comment-page-1/#comment-140219 Leo Petr Tue, 22 Sep 2009 16:26:35 +0000 http://blog.mozilla.com/metrics/?p=1180#comment-140219 I am having troubles submitting the data. I click on Submit your data => Now uploading data... => Error! I'm not sure what the error is. I am having troubles submitting the data. I click on Submit your data => Now uploading data… => Error!

I’m not sure what the error is.

]]> By: Kurt (supernova_00) http://blog.mozilla.com/metrics/2009/09/21/usability-research-spectator-and-test-pilot/comment-page-1/#comment-140198 Kurt (supernova_00) Tue, 22 Sep 2009 13:43:21 +0000 http://blog.mozilla.com/metrics/?p=1180#comment-140198 This test should be run again since the change in the tab opening behavior patch was checked. It seems quite a few testers were not please with not be able to change the behavior through the UI and also did not like the tab closing behavior. This test should be run again since the change in the tab opening behavior patch was checked. It seems quite a few testers were not please with not be able to change the behavior through the UI and also did not like the tab closing behavior.

]]> By: Ken Saunders http://blog.mozilla.com/metrics/2009/09/21/usability-research-spectator-and-test-pilot/comment-page-1/#comment-140060 Ken Saunders Tue, 22 Sep 2009 01:24:59 +0000 http://blog.mozilla.com/metrics/?p=1180#comment-140060 I was impressed as well by the same things that you mentioned about the Tab Open/Close Study. It was an awesome example of transparency and how to build trust with a user. Being able to view what was being collected during the process, what was going to be submitted, having the option to opt out at any time, and providing clear documentation about the whole process made me feel very comfortable and in control. I'm looking forward to participating in future tests and surveys and also to see how the metrics team breaks down and presents the data from the Tab Open/Close Study. I was impressed as well by the same things that you mentioned about the Tab Open/Close Study. It was an awesome example of transparency and how to build trust with a user.

Being able to view what was being collected during the process, what was going to be submitted, having the option to opt out at any time, and providing clear documentation about the whole process made me feel very comfortable and in control.

I’m looking forward to participating in future tests and surveys and also to see how the metrics team breaks down and presents the data from the Tab Open/Close Study.

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