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Firefox Metrics – More Community Focused
Over the years, the Mozilla Metrics team has been wanting to be more open with our data. We have some key metrics related to Firefox downloads and daily usage and our idea has been to make this data open to the entire community (and more broadly, to the entire outside world, e.g., for university... »
Is Firefox Approaching 50% Market Share?
At least in one large region of the world, the answer is “yes”. The folks at Gemius have been kind enough to aggregate their individual country data (e.g., www.en.ranking.pl/) into a single view across their entire sample – a sample totaling more than 60 Billion page views each month. For an overview of the various... »
What People Say After Installing Firefox
Let’s start with the punch line: People love Firefox! There is a small segment of existing users running into a particular problem – Firefox is not saving their preferences Taking a step back, let’s walk through how we arrived at these findings. We previously described our efforts integrating user outreach into mozilla.com. For this post, we’re going... »
Firefox Hits 25% Market Share on its Birthday
At the very same moment in time that Firefox celebrates its 5th birthday, Firefox has also surpassed 25% worldwide market share for the very first time. This news comes from Net Applications’ report for the week of November 1st (their weekly data requires a subscription). Congrats everyone! For those interested in “before and after” pictures, below... »
200,000 Firefox Users Update Their Plugins
Mozilla recently announced the launch of a “plugin check” page (pictured below), allowing users to see a list of their installed plugins and whether or not any updates are needed. This comes on the heels of a program where we successfully helped more than 10,000,000 Firefox users with a non-current version of Flash get... »
Firefox Market Share – Sept 2009
September’s market share numbers are out and Firefox enjoyed a positive month. While we’re still collecting numbers from a couple valuable sources (Gemius, Wikipedia), reports are readily available from both StatCounter and Net Applications (for a primer on the different sources, please read this previous post). Emerging from the summer months, both reports show Firefox... »
Helping People Upgrade Flash
As mentioned by Johnathan, with last week’s 3.5.3 and 3.0.14 releases, Mozilla started warning users if their version of Flash is out of date. Coupling the following two facts tells us that such an effort has a chance at making a significant impact with overall internet safety. 99% of internet users (desktop) have Flash. The... »
Helping People Upgrade to the Latest Version of Firefox
We discussed a couple more prominent issues at the time, but when we last analyzed why people cancel out of the Firefox installation process (the actual installer), we found one other significant group of people who could use some assistance – a cohort of existing Firefox users who were confused about what they were... »
Why People Don’t Upgrade Their Browser – Part II
When we left off, we showed that the #1 reason why people refused the Firefox Major Update offer was their frustration/preference/confusion related to the awesome bar (or location bar). There are a few things interesting with this piece of feedback and with all the feedback more generally: Virtually everyone who provided feedback had previously used... »
Why People Don’t Upgrade Their Browser – Part I
Back in May, we launched one final push to migrate Fx2 users to Fx3 via a major update (MU). At the time, 10% of Firefox users were still on Fx2. If you’re curious about the results of that push, that 10% was down to 8% a couple weeks later. Aside from these results, there... »