noise from a mozilla IT/Operations wrangler
I was recently inspired by morgamic’s Org Chart coding exercise and that got me thinking about an article I read some months ago about Zeus’ ZXTM triggers. After a couple hours this week re-learning Perl and learning SOAP I have something that I think is cool – @mozdashboard! I experimented a bit earlier in this… Read more
10:27 < mrz> are we -sure- we’re in the middle of a 3.0.11 release? 10:27 < reed> yes, #mirrors is lively 10:27 < mrz> i don’t see anything melting down
Although Mozilla’s IT/Ops Team supports a worldwide user base, we’re all located in North America. That’s increasingly become a challenge as we have more employees, l10n folk and users living outside of North America. So it’s with a lot of excitement that I get to electronically introduce Shyam, who joins IT/Ops today. Shyam lives and… Read more
My son has a vague concept of what I do at work. He knows I work at “Firefox”, knows the dino and knows I “fix computers”. He knows that if he wants to get online he has to double-click on the Firefox icon and then on the Kidzui icon: He asked me if I could… Read more
Nearly a month and a half ago I posted my first post on trying to figure out how IT can reduce adoption/retention barriers. Over the past month we’ve worked out a different path than I originally thought we’d take. Instead of targeting the Uninstall survey, I’ve been focusing my energies on point to explore #2:… Read more
Why don’t you use Firefox and can IT change that? At the beginning of the quarter I set an ambitious goal of trying to look at ways IT/Ops can reduce Firefox adoption/retention barriers. I kept rotating on the best way to frame this question and in the process probably kept over thinking it. Mentally I… Read more
In computers systems (and with others) there are often bottlenecks and removing those often reveals new ones. Today’s an example of just that. During a normal release we have tools we can use to adjust the rate at which we offer updates. We use this to reduce load on the back end systems or to… Read more
In my last post I talked about a 2mW user. Specifically I said: 5. Or, with roughly 250 million Firefox users, 50kW is 2 milliwatts/user (or 144Wh/month). I haven’t stopped thinking about that number as a metric of measuring efficiency or how much power it takes to do work (provide services) for some number of… Read more
We talk a lot about Data. It’s a fundamental component of Mozilla’s 2010 Goals, second only to Mozilla’s role as a centerpiece of the Internet. In September, Mitchell talked about “usage data.” IT, and especially Operations, collects of a lot of Usage Data. Most of this Usage Data is trended and used in capacity planning… Read more
I’ve been working on a couple capacity planning projects and have been knee deep in bandwidth metrics. That, combined with turning up Level3 yesterday got me looking more into where that bandwidth is coming from (and Reed asked). The first chart shows a breakdown by protocol. Shouldn’t be any surprise that 82% of Mozilla’s traffic… Read more
