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	<title>Comments on: How metrics helped improve the install experience&#8230;</title>
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	<link>http://blog.mozilla.com/rstrong/2009/09/01/how-metrics-helped-improve-the-install-experience/</link>
	<description>in search of ponies</description>
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		<title>By: Computers by WEB &#187; Blog Archive &#187; Helping People Upgrade to the Latest Version of Firefox</title>
		<link>http://blog.mozilla.com/rstrong/2009/09/01/how-metrics-helped-improve-the-install-experience/comment-page-1/#comment-39</link>
		<dc:creator>Computers by WEB &#187; Blog Archive &#187; Helping People Upgrade to the Latest Version of Firefox</dc:creator>
		<pubDate>Sat, 12 Sep 2009 15:09:50 +0000</pubDate>
		<guid isPermaLink="false">http://blog.mozilla.com/rstrong/?p=23#comment-39</guid>
		<description>[...] The Firefox team is making one small UI change (mentioned in Rob Strong’s blog post) [...]</description>
		<content:encoded><![CDATA[<p>[...] The Firefox team is making one small UI change (mentioned in Rob Strong’s blog post) [...]</p>
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		<title>By: Helping People Upgrade to the Latest Version of Firefox &#60; Blog of Metrics</title>
		<link>http://blog.mozilla.com/rstrong/2009/09/01/how-metrics-helped-improve-the-install-experience/comment-page-1/#comment-38</link>
		<dc:creator>Helping People Upgrade to the Latest Version of Firefox &#60; Blog of Metrics</dc:creator>
		<pubDate>Tue, 08 Sep 2009 16:04:46 +0000</pubDate>
		<guid isPermaLink="false">http://blog.mozilla.com/rstrong/?p=23#comment-38</guid>
		<description>[...] The Firefox team is making one small UI change (mentioned in Rob Strong’s blog post) [...]</description>
		<content:encoded><![CDATA[<p>[...] The Firefox team is making one small UI change (mentioned in Rob Strong’s blog post) [...]</p>
]]></content:encoded>
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		<title>By: How metrics helped improve the install experience… at Robert &#8230; &#171; Improvers</title>
		<link>http://blog.mozilla.com/rstrong/2009/09/01/how-metrics-helped-improve-the-install-experience/comment-page-1/#comment-37</link>
		<dc:creator>How metrics helped improve the install experience… at Robert &#8230; &#171; Improvers</dc:creator>
		<pubDate>Fri, 04 Sep 2009 09:28:10 +0000</pubDate>
		<guid isPermaLink="false">http://blog.mozilla.com/rstrong/?p=23#comment-37</guid>
		<description>[...] Continue reading here: How metrics helped improve the install experience… at Robert &#8230; [...]</description>
		<content:encoded><![CDATA[<p>[...] Continue reading here: How metrics helped improve the install experience… at Robert &#8230; [...]</p>
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	<item>
		<title>By: rstrong</title>
		<link>http://blog.mozilla.com/rstrong/2009/09/01/how-metrics-helped-improve-the-install-experience/comment-page-1/#comment-36</link>
		<dc:creator>rstrong</dc:creator>
		<pubDate>Wed, 02 Sep 2009 18:36:33 +0000</pubDate>
		<guid isPermaLink="false">http://blog.mozilla.com/rstrong/?p=23#comment-36</guid>
		<description>For browsers and other apps that have entries under HKLM\Software\Clients things break for multi-user systems with this approach since they are system wide settings and the app is installed in the user&#039;s profile. As of 3.5 our order of preference is 1. under Program Files, 2. in all users appdata, 3. under the current users appdata.

*edit* that should have been all users then current users &lt;b&gt;local&lt;/b&gt; appdata</description>
		<content:encoded><![CDATA[<p>For browsers and other apps that have entries under HKLM\Software\Clients things break for multi-user systems with this approach since they are system wide settings and the app is installed in the user&#8217;s profile. As of 3.5 our order of preference is 1. under Program Files, 2. in all users appdata, 3. under the current users appdata.</p>
<p>*edit* that should have been all users then current users <b>local</b> appdata</p>
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		<title>By: Jody</title>
		<link>http://blog.mozilla.com/rstrong/2009/09/01/how-metrics-helped-improve-the-install-experience/comment-page-1/#comment-35</link>
		<dc:creator>Jody</dc:creator>
		<pubDate>Wed, 02 Sep 2009 18:29:47 +0000</pubDate>
		<guid isPermaLink="false">http://blog.mozilla.com/rstrong/?p=23#comment-35</guid>
		<description>Windows 7 and Windows Installer 5.0 provide real per-user installation capabilities.

http://msdn.microsoft.com/en-us/library/dd408068%28VS.85%29.aspx

You can sort of fudge it in Vista and XP by using ~/AppData/Local or the equivalent like Chrome does. Microsoft themselves use this for the ClickOnce installers.

So at least on Windows 7 and beyond the solution is simple.</description>
		<content:encoded><![CDATA[<p>Windows 7 and Windows Installer 5.0 provide real per-user installation capabilities.</p>
<p><a href="http://msdn.microsoft.com/en-us/library/dd408068%28VS.85%29.aspx" rel="nofollow">http://msdn.microsoft.com/en-us/library/dd408068%28VS.85%29.aspx</a></p>
<p>You can sort of fudge it in Vista and XP by using ~/AppData/Local or the equivalent like Chrome does. Microsoft themselves use this for the ClickOnce installers.</p>
<p>So at least on Windows 7 and beyond the solution is simple.</p>
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	<item>
		<title>By: rstrong</title>
		<link>http://blog.mozilla.com/rstrong/2009/09/01/how-metrics-helped-improve-the-install-experience/comment-page-1/#comment-34</link>
		<dc:creator>rstrong</dc:creator>
		<pubDate>Wed, 02 Sep 2009 15:34:52 +0000</pubDate>
		<guid isPermaLink="false">http://blog.mozilla.com/rstrong/?p=23#comment-34</guid>
		<description>Yes though there are other conditions it would need to handle that I didn&#039;t mention such as -no-remote, multiple instances, etc. and I wouldn&#039;t be surprised if there are other conditions it would need to handle as well. I am sure it is possible to figure out all of the conditions and write the NSIS code which would almost certainly require custom NSIS plugins to handle this but I am also sure it would take time away from other work that is considered higher value.</description>
		<content:encoded><![CDATA[<p>Yes though there are other conditions it would need to handle that I didn&#8217;t mention such as -no-remote, multiple instances, etc. and I wouldn&#8217;t be surprised if there are other conditions it would need to handle as well. I am sure it is possible to figure out all of the conditions and write the NSIS code which would almost certainly require custom NSIS plugins to handle this but I am also sure it would take time away from other work that is considered higher value.</p>
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	<item>
		<title>By: rstrong</title>
		<link>http://blog.mozilla.com/rstrong/2009/09/01/how-metrics-helped-improve-the-install-experience/comment-page-1/#comment-33</link>
		<dc:creator>rstrong</dc:creator>
		<pubDate>Wed, 02 Sep 2009 15:15:12 +0000</pubDate>
		<guid isPermaLink="false">http://blog.mozilla.com/rstrong/?p=23#comment-33</guid>
		<description>There are plans to simplify it in &lt;a href=&quot;https://bugzilla.mozilla.org/show_bug.cgi?id=513414&quot; rel=&quot;nofollow&quot;&gt;Bug 513414&lt;/a&gt;. As to why not just do that instead the major reasons are: we also want the changes in &lt;a href=&quot;https://bugzilla.mozilla.org/show_bug.cgi?id=508684&quot; rel=&quot;nofollow&quot;&gt;Bug 508684&lt;/a&gt; to land on Firefox 3.5.x and that won&#039;t happen if there are string changes and Firefox 3.6 is a short release cycle so there might not be time to do it</description>
		<content:encoded><![CDATA[<p>There are plans to simplify it in <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=513414" rel="nofollow">Bug 513414</a>. As to why not just do that instead the major reasons are: we also want the changes in <a href="https://bugzilla.mozilla.org/show_bug.cgi?id=508684" rel="nofollow">Bug 508684</a> to land on Firefox 3.5.x and that won&#8217;t happen if there are string changes and Firefox 3.6 is a short release cycle so there might not be time to do it</p>
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	<item>
		<title>By: Thomas</title>
		<link>http://blog.mozilla.com/rstrong/2009/09/01/how-metrics-helped-improve-the-install-experience/comment-page-1/#comment-32</link>
		<dc:creator>Thomas</dc:creator>
		<pubDate>Wed, 02 Sep 2009 12:29:16 +0000</pubDate>
		<guid isPermaLink="false">http://blog.mozilla.com/rstrong/?p=23#comment-32</guid>
		<description>Why not simplify the installer radically? Just one Step with all the options.
Google Chromes installer is much simpler, you cant even cancel it!</description>
		<content:encoded><![CDATA[<p>Why not simplify the installer radically? Just one Step with all the options.<br />
Google Chromes installer is much simpler, you cant even cancel it!</p>
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	<item>
		<title>By: Nickolay Ponomarev</title>
		<link>http://blog.mozilla.com/rstrong/2009/09/01/how-metrics-helped-improve-the-install-experience/comment-page-1/#comment-31</link>
		<dc:creator>Nickolay Ponomarev</dc:creator>
		<pubDate>Wed, 02 Sep 2009 12:28:39 +0000</pubDate>
		<guid isPermaLink="false">http://blog.mozilla.com/rstrong/?p=23#comment-31</guid>
		<description>Re bug 496207: are you saying there&#039;s no way to tell if a Firefox process is a &#039;zombie&#039; (and can only be killed) or is actually active and may have unsaved user data?

(You only assert in the bug that the Firefox process can&#039;t be unconditionally killed (may lose data) and that we can&#039;t focus its existing window.)

If it&#039;s so, it&#039;s surely counter-intuitive...</description>
		<content:encoded><![CDATA[<p>Re bug 496207: are you saying there&#8217;s no way to tell if a Firefox process is a &#8216;zombie&#8217; (and can only be killed) or is actually active and may have unsaved user data?</p>
<p>(You only assert in the bug that the Firefox process can&#8217;t be unconditionally killed (may lose data) and that we can&#8217;t focus its existing window.)</p>
<p>If it&#8217;s so, it&#8217;s surely counter-intuitive&#8230;</p>
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