Refining the community process: updating the reference check questions

When we first launched the community (giving) program, I blogged a lot about providing leveraged support, what type of support we would be hoping to provide, and to whom. Along the way, a pretty well-documented process developed. (You can review the community program’s wiki here.)

As part of the evaluation process found on the wiki, I created a list of reference questions that I ask each module owner, peer, or colleague of the volunteer whom we are considering for support. Over time, I have received some good feedback about what the questions are hoping to elicit and how they might be better phrased. In response, I have tried to tighten up the questions to remove any redundancies or possible confusing terms. Here is the latest draft of the reference check questions:

http://wiki.mozilla.org/CommunityProgram/SelectionProcess/ReferenceCheck#Reference_Check

Please feel free to read them over and submit your thoughts.

We will have another review meeting this Thursday (May 10), and I’ll blog about whom we recommend supporting and what we will intend to deliver.