Comments on: Firefox Knowledge Base Alpha http://blog.mozilla.com/sumo/2007/09/28/firefox-knowledge-base-alpha/ The support.mozilla.com (SUMO) project blog Wed, 18 Nov 2009 01:10:41 -0800 http://wordpress.org/?v=2.8.6 hourly 1 By: mark http://blog.mozilla.com/sumo/2007/09/28/firefox-knowledge-base-alpha/comment-page-1/#comment-1955 mark Thu, 28 Feb 2008 17:20:06 +0000 http://blog.mozilla.com/sumo/2007/09/28/firefox-knowledge-base-alpha/#comment-1955 The sumo project sounds really interesting. I use firefox basicially since it came out. Its really nice to see what projects mozilla is starting nowdays! The sumo project sounds really interesting. I use firefox basicially since it came out. Its really nice to see what projects mozilla is starting nowdays!

]]> By: Sumo, but not wrestling « insequential http://blog.mozilla.com/sumo/2007/09/28/firefox-knowledge-base-alpha/comment-page-1/#comment-7 Sumo, but not wrestling « insequential Mon, 08 Oct 2007 10:27:12 +0000 http://blog.mozilla.com/sumo/2007/09/28/firefox-knowledge-base-alpha/#comment-7 [...] Via the Creative Commons weblog, the Mozilla Firefox team have launched Project SUMO into alpha. Firefox Knowledge Base Alpha will serve as a central repository for manuals and other information about the second most popular [...] [...] Via the Creative Commons weblog, the Mozilla Firefox team have launched Project SUMO into alpha. Firefox Knowledge Base Alpha will serve as a central repository for manuals and other information about the second most popular [...]

]]> By: Daniel http://blog.mozilla.com/sumo/2007/09/28/firefox-knowledge-base-alpha/comment-page-1/#comment-6 Daniel Fri, 05 Oct 2007 13:40:42 +0000 http://blog.mozilla.com/sumo/2007/09/28/firefox-knowledge-base-alpha/#comment-6 I couldn't understand some parts of this article Firefox Knowledge Base Alpha, but I guess I just need to check some more resources regarding this, because it sounds interesting. I couldn’t understand some parts of this article Firefox Knowledge Base Alpha, but I guess I just need to check some more resources regarding this, because it sounds interesting.

]]> By: Firefox Knowledge Base - Creative Commons http://blog.mozilla.com/sumo/2007/09/28/firefox-knowledge-base-alpha/comment-page-1/#comment-4 Firefox Knowledge Base - Creative Commons Tue, 02 Oct 2007 22:07:49 +0000 http://blog.mozilla.com/sumo/2007/09/28/firefox-knowledge-base-alpha/#comment-4 [...] Firefox Knowledge Base (also known as SUMO, or support.mozilla.com) launched as alpha, with all content licensed under CC Attribution-ShareAlike. There are lots of really practical uses [...] [...] Firefox Knowledge Base (also known as SUMO, or support.mozilla.com) launched as alpha, with all content licensed under CC Attribution-ShareAlike. There are lots of really practical uses [...]

]]> By: Doron http://blog.mozilla.com/sumo/2007/09/28/firefox-knowledge-base-alpha/comment-page-1/#comment-3 Doron Sun, 30 Sep 2007 07:00:49 +0000 http://blog.mozilla.com/sumo/2007/09/28/firefox-knowledge-base-alpha/#comment-3 Hello, in my opinion there are 2 ways to enable access to this type of data to users, both new to the subject and veteran, and only one of them is search. although it is good to have a search engine in the first view, along with a top 10, i do think there should b room for fixed categories in there as well, which will enable people to see a group of articles on the same subject. these categories can b generated from the popular tags. or can be something like this: http://learnfirefox.cybernetnews.com/ maybe you can squeeze in a whats new list too, but it might get a bit too crowded. which maybe can b fixed if the blue background under the title of Support won't b so wide and take a lot of space (and i use 1024*768 res). another small, but annoying thing is the display (or is it support) of multi-word tag as one word (windowsmediaplayer). and last thing, for long articles, the content list is great, but not if i have to go all the way up to it by hand. pls add a back-to-top link near every part of the article. all in all, a great and much needed addition to mozilla line of products ( i love the menu and button highlights) , and i do hope u manage to add support for local articles as well. good luck. Hello,
in my opinion there are 2 ways to enable access to this type of data to users, both new to the subject and veteran, and only one of them is search.
although it is good to have a search engine in the first view, along with a top 10, i do think there should b room for fixed categories in there as well, which will enable people to see a group of articles on the same subject. these categories can b generated from the popular tags. or can be something like this:
http://learnfirefox.cybernetnews.com/

maybe you can squeeze in a whats new list too, but it might get a bit too crowded. which maybe can b fixed if the blue background under the title of Support won’t b so wide and take a lot of space (and i use 1024*768 res).

another small, but annoying thing is the display (or is it support) of multi-word tag as one word (windowsmediaplayer).

and last thing, for long articles, the content list is great, but not if i have to go all the way up to it by hand. pls add a back-to-top link near every part of the article.

all in all, a great and much needed addition to mozilla line of products ( i love the menu and button highlights) , and i do hope u manage to add support for local articles as well.
good luck.

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