Monthly Archives: April 2008

Minutes of Weekly Meeting 2008-04-28

Posted on April 29, 2008 by David Tenser

Attendees: djst, cilias, np, Lucy, nkoth, zzxc Sumo Weekly metrics [1] djst: is the start page bounce rate useful? Should run the stats through the one and only Mr Ken Kovash to see if we can extract some more interesting … Continue reading →

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Screencasts

Posted on April 28, 2008 by David Tenser

Remember the discussion a few days ago about a SUMO screencast contest? We’ve thought about it a little bit more and decided that it’s going to happen! This is going to be a great opportunity to be creative with new … Continue reading →

Posted in Discussions | 5 Comments

Minutes of Weekly Meeting 2008-04-21

Posted on April 21, 2008 by David Tenser

Attendees: djst, np, nkoth, cww, zzxc, laura Sumo Performance status from laura [1] tiki-wiki_rankings.php does some nasty queries that has been fixed [2] Performance has been improved by roughly 100% (though really it has just gone from terrible to bad) … Continue reading →

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Reflections on the first SUMO Day

Posted on April 21, 2008 by David Tenser

I said before that the SUMO Day was a success, and wanted to provide some highlights to better illustrate it: More than 80 articles in the Knowledge Base were edited or created during that single day. That’s about three times … Continue reading →

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Building a large(r) SUMO community

Posted on April 17, 2008 by David Tenser

We’ve been thinking a lot lately about creative ways to grow the SUMO community. Of course, this has constantly been hot topic within the SUMO team since we really depend on a vibrant community in order to be successful. More … Continue reading →

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Live Chat “trial” shift

Posted on April 16, 2008 by Majken "Lucy" Connor

This week and next week (April 16th to 25th) I’ll be leading a “trial” shift from 10am to 12pm PDT (19:00 to 21:00 CEST) to give our European community a chance to help users through Live Chat. At this time … Continue reading →

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Minutes of Weekly Meeting 2008-04-14

Posted on April 15, 2008 by David Tenser

Attendees: djst, cilias, np, nkoth, Cww, zzxc, myles7897 Sumo SUMO Day was a success! Lots of people getting together in #sumo Great feedback from localizers and community members Helped increasing the awareness and engagement within the Mozilla community Lots of … Continue reading →

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Why you should listen to Seth

Posted on April 15, 2008 by David Tenser

Seth Bindernagel wrote an excellent post about his experiences when helping us out during last week’s SUMO Day. He chose to focus mostly on the Live Chat component of SUMO, and ended up spending quite a bit of his Friday … Continue reading →

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English Firefox 3 product help completed

Posted on April 14, 2008 by David Tenser

After running the en-US in-product help content through a final review process on SUMO Day last Friday, we’ve now declared the articles good enough to be ready for localization. Locale leaders: for complete info, including diffs, please see the announcement … Continue reading →

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Thanks everyone

Posted on April 14, 2008 by David Tenser

Our first SUMO Day last Friday was a success. We’re working on a more complete wrap up of the experience and will post a more fleshed out report soon. A huge thank you to everyone who joined during the event! … Continue reading →

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