Monthly Archives: September 2008

The vision for SUMO – Part 3: Increasing community participation

Posted on September 4, 2008 by David Tenser

In the past, there has been some discussion about how SUMO interfaces with existing local community work. SUMO has been in place for one year now and we have shown many ways where local communities are working directly on support … Continue reading →

Posted in Discussions | 2 Comments

Getting notified of new article translations

Posted on September 3, 2008 by Chris Ilias

One of the problems we had with the Firefox Support Knowledge Base in the past was that locale leaders and approvers had no way of knowing when a new translation was created. As a result, new translations stayed in the … Continue reading →

Posted in Contributor News | 4 Comments

The vision for SUMO – Part 2: Understanding the bigger picture

Posted on September 2, 2008 by David Tenser

A critical piece in having a community-powered project run successfully is that all participants understand the bigger picture. In the case of SUMO, there are actually two pictures, and with part two of this blog series I will try to … Continue reading →

Posted in Discussions | Tagged , , , | 1 Comment