Monthly Archives: February 2009

Contributors open meeting March 9th 10 AM PDT

Posted on February 27, 2009 by Cheng Wang

Just over a month ago, we had our first open-format contributors meeting. It was wildly successful and we are actively taking your suggestions and ideas and using them to make SUMO better. Thus, you can imagine our excitement in announcing … Continue reading →

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Make someone’s day in just 10 minutes!

Posted on February 26, 2009 by Cheng Wang

Firefox support is one of the most rewarding ways you can give back to the Firefox community and answering questions on the forums is the simplest and fastest way to contribute.  There are just two steps: Register and answer.  With … Continue reading →

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Localizing the Support Funnel

Posted on February 23, 2009 by Chris Ilias

In previous months, David has blogged about the Support Funnel. In short, users are directed to the Knowledge Base to get answers to their questions, and if their questions are not answered in the Knowledge Base, they are directed to … Continue reading →

Posted in Contributor News, Localization | 1 Comment

SUMO Localization Dashboard

Posted on February 19, 2009 by David Tenser

One of the main priorities for SUMO in 2009 is to make localization simpler. More specifically, part 5 of the Vision for SUMO includes ideas about a clear locale overview, which is something that a lot of localizers we’ve been … Continue reading →

Posted in Localization | 2 Comments

Splitting the Options window article – we’re almost there

Posted on February 17, 2009 by Chris Ilias

One of the change we are making the knowledge base for Firefox 3.1 is taking the large Options window article and splitting it up into several articles (one article per panel). There are some complications in doing this; and I … Continue reading →

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SUMO 0.8.2

Posted on February 11, 2009 by Chris Ilias

Last Thursday, SUMO 0.8.2 was pushed to the Firefox Support website. This update was more about pushing whatever fixes were checked in, so the SUMOdev team can start focusing on 0.9. However, that doesn’t mean some pretty neat things weren’t … Continue reading →

Posted in Contributor News, Development | Comments Off

Minutes of SUMO meeting 2009-02-02

Posted on February 5, 2009 by David Tenser

Attendees: djst, cilias, cww, zzxc Sumo Brainstorm on how to improve pages like How to Contribute and Contributor Home Page to help grow our community zzxc noticed that people tended to read everything before following instructions. Make the instructions less … Continue reading →

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