Comments on: Designing a Live Chat web client http://blog.mozilla.com/sumo/2009/03/27/designing-a-live-chat-web-client/ The support.mozilla.com (SUMO) project blog Thu, 18 Mar 2010 19:21:11 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Matthew Middleton http://blog.mozilla.com/sumo/2009/03/27/designing-a-live-chat-web-client/comment-page-1/#comment-19179 Matthew Middleton Fri, 27 Mar 2009 18:53:06 +0000 http://blog.mozilla.com/sumo/?p=522#comment-19179 Tomer: Thanks for the feedback. The XMPP interface will be staying, and we're also planning to add support for people to use any XMPP client they want - not just Spark. We already have log support, users can request the chat log by e-mail. Adding a direct link to the log is also a good idea, thanks! RTL support is something that we'll keep in mind with the interface, it would be great to get help from someone with testing or implementing it. Tomer: Thanks for the feedback.

The XMPP interface will be staying, and we’re also planning to add support for people to use any XMPP client they want – not just Spark.

We already have log support, users can request the chat log by e-mail. Adding a direct link to the log is also a good idea, thanks!

RTL support is something that we’ll keep in mind with the interface, it would be great to get help from someone with testing or implementing it.

]]> By: Tomer http://blog.mozilla.com/sumo/2009/03/27/designing-a-live-chat-web-client/comment-page-1/#comment-19178 Tomer Fri, 27 Mar 2009 17:53:15 +0000 http://blog.mozilla.com/sumo/?p=522#comment-19178 I would be happy if you'll keep it accessible with IRC or XMPP interfaces, in order to allow people with to connect using their own IM client. Also, I suggest adding RTL support so these languages will be able to use the application easily, and also logging is something worth implementing, mostly if it would allow the user to export his log at the end of conversation in order to follow it later. I would be happy if you’ll keep it accessible with IRC or XMPP interfaces, in order to allow people with to connect using their own IM client. Also, I suggest adding RTL support so these languages will be able to use the application easily, and also logging is something worth implementing, mostly if it would allow the user to export his log at the end of conversation in order to follow it later.

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