Monthly Archives: April 2009

The about:sumo experiment

Posted on April 21, 2009 by Chris Ilias

A while back, the idea of creating an about:sumo newsletter was proposed. Since then, we’ve been so busy with other parts of SUMO, that we never got to follow through on that idea. We haven’t forgotten! In the next three … Continue reading →

Posted in about:sumo, Announcements, Discussions | 3 Comments

Help test localizing SUMO modules

Posted on April 16, 2009 by Chris Ilias

On the Firefox Support start pages[1][2], there are blocks of text on the sidebar labeled “Improve the Knowledge Base” and “Thunderbird”. Those are referred to as “modules”, and until now those blocks have not been localizable. We are in the … Continue reading →

Posted in Development, Localization | 4 Comments

Writing concise documents

Posted on April 9, 2009 by Chris Ilias

Last month, website usability expert Neil Lee from the webdev team made a usability audit of the Firefox Support website. One observation he made was that some articles in our Knowledge Base are a bit verbose, making them harder than … Continue reading →

Posted in Contributor News | 7 Comments

Minutes of SUMO meeting 2009-04-06

Posted on April 6, 2009 by David Tenser

Sumo Weekly metrics Lots of edited articles. Cww to run query to figure out which locales are the most frequently edited. Last week’s weekly support issues Anything for Namoroka feedback? [1] Our opportunity to share our insights of the most … Continue reading →

Posted in Meetings | Comments Off

Email notifications for edits waiting for review

Posted on April 1, 2009 by Chris Ilias

One feature that support localizers have been wanting for a long time is email notification when an article edit is waiting for review. We now have it! Here’s how to set it up: Log in to support.mozilla.com, and click on … Continue reading →

Posted in Contributor News, Localization | 2 Comments