Author Archives: mluna

SUMO Day is Thursday, Feb. 16th

Posted on February 13, 2012 by mluna

We’ll have a SUMO answer questions Day on Thursday to support Firefox 10.0.1! I will help moderate the support forum from 9am to 5pm PST (UTC -8) to encourage new forum helpers with answering support questions. I’ll be available on … Continue reading →

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SUMO Day tomorrow, Thursday February 2nd!

Posted on February 1, 2012 by mluna

We’ll have a SUMO answer questions Day on Thursday to support Firefox 10! I will help moderate the support forum from 9am to 5pm PST (UTC -8) to encourage new forum helpers with answering support questions. I’ll be available on … Continue reading →

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SUMO Day, Thursday January 19th

Posted on January 13, 2012 by mluna

We made a real impact with our last SUMO Day, so let’s have another one this coming Thursday! I will help moderate the support forum from 9am to 5pm PST (UTC -8) to encourage new forum helpers with answering support … Continue reading →

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SUMO Day, Wednesday, December 21st

Posted on December 19, 2011 by mluna

This Wednesday is SUMO Day! A special day when we all take some extra time to help answer support questions in the Firefox help forum. It is the last SUMO Day of the 2011 calendar year, let’s make it great! … Continue reading →

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SUMO Day December 1st

Posted on November 28, 2011 by mluna

Thursday is SUMO Day! We had a great group of heroes answering questions on our last SUMO Day, so a big Thank You to all of the following contributors who made our last SUMO Day so awesome: ChrisBell kirchiri memcda02 … Continue reading →

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SUMO Day on Thursday Nov. 3rd

Posted on November 1, 2011 by mluna

Thursday is SUMO Day! Myself and Rebecca Billings will help moderate the support forum from 9am to 5pm PDT this Thursday to encourage new forum helpers with answering support questions. We’ll be available on the #sumo IRC channel, michelleluna and … Continue reading →

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How I got involved with Mozilla

Posted on October 26, 2011 by mluna

This is in response to David Boswell’s post about contributing to Mozilla. I’m a SUMO community steward on David’s team that is all about contributors, paths to contribution, and stewardship. We’re looking at all the ways people get involved with … Continue reading →

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Mobile Michelle: Up Up and Away

Posted on August 22, 2011 by mluna

I joined Mozilla last month to serve as the SUMO Firefox Mobile Support Coordinator and it has been so exciting I wanted to invite you to become a Superhero with me. Superpowers don’t come easy, so I’ve been participating in … Continue reading →

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