Category Archives: Announcements

Welcome Rosana Ardila, Community Support Program Manager

Posted on January 30, 2012 by David Tenser

I’m thrilled to welcome Rosana Ardila to Mozilla and the SUMO team! Rosana is our Community Program Manager and will work closely with our incredible support community around the world, as well as lead efforts to grow and strengthen our … Continue reading →

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Goodbye to the Sync add-on

Posted on December 9, 2011 by igarcia

Today we are announcing the end of official support for the Firefox Sync add-on, focusing resources on improving and supporting the Sync experience for those users in the latest versions of Firefox. This means that the add-on will not be … Continue reading →

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SUMO Day December 1st

Posted on November 28, 2011 by mluna

Thursday is SUMO Day! We had a great group of heroes answering questions on our last SUMO Day, so a big Thank You to all of the following contributors who made our last SUMO Day so awesome: ChrisBell kirchiri memcda02 … Continue reading →

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Help us test private messaging and group dashboards today

Posted on July 7, 2011 by Kadir Topal

Hey everyone, This is a quick reminder about our test day for private messaging and group dashboards today, Friday, July 8th, from 3pm to 12pm UTC. We want to test the recently finished implementation of private messaging and the groups dashboards … Continue reading →

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SUMO is adding new features: group dashboards and private messaging

Posted on June 30, 2011 by Kadir Topal

Hello everyone, Starting today we will be beta testing the new groups and private messaging features of Kitsune. We want to start with a small number of people for now, so we are going to cap this at about ten. … Continue reading →

Posted in Announcements, Contributor News, Development, Forums, General, Knowledge Base, Localization | 1 Comment

Localization for Firefox 5 and beyond on SUMO

Posted on June 10, 2011 by Kadir Topal

If you are a SUMO localizer now is a good time to prepare for the upcoming Firefox 5 release. Firefox 5 will be released on June 21, which is less than 2 weeks away and our articles are now ready … Continue reading →

Posted in Announcements, Contributor News, General, Knowledge Base, Uncategorized | 3 Comments

SUMO localizer meeting on Wednesday June 1

Posted on May 31, 2011 by Kadir Topal

As you have probably heard, Firefox is on a release schedule to deliver new features sooner and have more predictable release dates. That means that SUMO also has to change to keep up with those frequent releases. We recently introduced … Continue reading →

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The SUMO team is hiring!

Posted on April 28, 2011 by David Tenser

Are you interested in making a big impact on the mobile Firefox experience for millions of users around the world? We’re looking for an exceptional Mobile Support Coordinator to join the SUMO team and help us bring top quality support … Continue reading →

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Join the Firefox 4 for Mobile Localization Sprint today

Posted on March 30, 2011 by Kadir Topal

Hey everyone, This is a quick reminder about our Firefox for mobile KB localization sprint today , Wednesday, March 30th, from 3pm to 9pm UTC. Yesterday the latest version of Firefox for mobile was released and we have finished work … Continue reading →

Posted in Announcements, Knowledge Base | 1 Comment

Help 7 Million new Firefox 4 users now!

Posted on March 23, 2011 by Kadir Topal

Join us for today’s Support Firefox Day and help our new users have a great first experience with Firefox 4! Yesterday we released Firefox 4 to an excited world wide audience and got over 7 Million downloads in the first … Continue reading →

Posted in Announcements, Contributor News, Forums, Live Chat | 2 Comments