Category Archives: Development

SUMO is adding new features: group dashboards and private messaging

Posted on June 30, 2011 by Kadir Topal

Hello everyone, Starting today we will be beta testing the new groups and private messaging features of Kitsune. We want to start with a small number of people for now, so we are going to cap this at about ten. … Continue reading →

Posted in Announcements, Contributor News, Development, Forums, General, Knowledge Base, Localization | 1 Comment

SUMO 2.4 – The end of the tunnel

Posted on December 27, 2010 by James Socol

Two weeks ago, we released SUMO 2.4, completing a year-long project to replace the SUMO platform! SUMO 2.4 moved the last bits of functionality into Kitsune, our Django-based platform. These include user features like login/logout, registration, and profiles. This represents … Continue reading →

Posted in Announcements, Development | Tagged | 1 Comment

What’s new in Kitsune

Posted on November 11, 2010 by Kadir Topal

In my last post I wrote about the process of creating our new Knowledge Base but that did not answer the question of how the new KB will improve the experience for users and contributors. There are so many exciting … Continue reading →

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SUMO 2.1: New Discussion Forums

Posted on June 24, 2010 by James Socol

On Wednesday this week, we migrated the discussion forums on support.mozilla.com to our new platform. The forums we moved over are Contributors Off Topic Knowledge Base Articles We did not move the Firefox support forum: that is coming in our … Continue reading →

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Check out mockups for the new Support Forums

Posted on May 11, 2010 by Cheng Wang

The rewrite of the Firefox Support Forums is well underway. Chris Howse, UX designer for the Mozilla websites, has been working over the last couple weeks on making high-fidelity mockups to give us a taste of how the new forums … Continue reading →

Posted in Contributor News, Development, General | 1 Comment

SUMO platform roadmap for the rest of 2010: The timeline

Posted on April 7, 2010 by Chris Ilias

Now that we’ve decided to develop a new platform for SUMO, let’s look at how it’ll be developed and how the transition will take place. Since SUMO consists of many components which can be developed one-by-one, Kitsune will be implemented … Continue reading →

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SUMO platform roadmap for the rest of 2010: Milestones and priorities

Posted on March 31, 2010 by Chris Ilias

Last month, we blogged about the upcoming SUMO platform that will make SUMO much more enjoyable to use for users, contributors, and developers. Of course, SUMO 2.0 (codenamed Kitsune) can’t be written over night — it’s quite an undertaking to … Continue reading →

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Another Forum redesign mockup

Posted on March 10, 2010 by Cheng Wang

Based on some feedback to the last design, we’ve come up with an alternative concept for the forum redesign. While it has many of the same features as the last one (users will still be able to vote on individual … Continue reading →

Posted in Announcements, Development, General | 3 Comments

Redesigning the support forum

Posted on February 26, 2010 by Cheng Wang

With the rewrite of the SUMO platform underway, this is a great time to rethink how we want to handle our support forum.  While the existing forum format is good for promoting discussions and interaction, it isn’t optimized for getting … Continue reading →

Posted in Contributor News, Development | 6 Comments

The Evolution of SUMO

Posted on February 23, 2010 by James Socol

(Guest post by James Socol of the webdev team. Comments or questions? Head on over to James’ original blog post and comment there!) When I joined the SUMO team six months ago, the team was just starting a discussion of … Continue reading →

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