Firefox Support Blog

Before Firefox 3 was released, we gave localizers a list of Support articles that needed to be translated because they were linked to from within Firefox. But what about after that? If someone wants to get started translating other articles in the Knowledge Base, what are the top articles not linked from within Firefox?

After looking at support.mozilla.com traffic data (since the release of Firefox 3 and all-time), and weighting articles that we feature on the front page, I’ve compiled this list of top 15 articles that should be translated:

1. Installing Firefox
2. Installing Firefox on Windows
3. Installing Firefox on Linux
4. Installing Firefox on Mac
5. Customizing Firefox with add-ons
6. Profiles
7. Hiding bookmarks in the Smart Location Bar
8. Backing up your information
9. Firefox is already running but is not responding
10. Clearing Location bar history
11. Firefox will not start
12. Bookmarks and toolbar buttons not working after upgrading
13. ActiveX
14. Search suggestions
15. How to set the home page

Some localizations of the start page get as much a 50,000 views a month; and localization of the Knowledge Base can be scattered. Those are the most wanted articles for localization, and translating them will have the greatest impact on users finding content in their own language. For instructions on how to translate articles, read our tutorial on translating articles.

If you have any questions, comment here or in the Contributors forum.

After some serious work by the webdev and IT teams, SUMO is finally in a good enough shape to be linked to from Firefox 3! Thanks a lot to Laura, Jeremy, Justin, Mike Morgan, Mark Smith, Nelson, and Jason for all your incredible work on this. What this means is that you are now taken to SUMO in (hopefully) your language when selecting Help from the menu.

Localizers: it would mean the world to us if you could spend a few minutes to make sure the links to your localized product help work properly. Use the link in the Help menu, and open the Options/Preferences window and click Help from there.

Chris and I wrote a document summarizing all that should be done: Updating product help for your locale. If you have any questions, please don’t hesitate to ask. Don’t forget to localize the start pages if you haven’t done it already! It’s really easy and only takes five minutes.

Thanks!

The SUMO start page and the Firefox 3 product help start page are both ready to be localized. The pages contain very little text, and we estimate this will take less than five minutes to localize.

We’ve written instructions on how to do it in the SUMO Contributor Forum. Please let us know if you have any questions, by commenting here or in the forum thread. Thanks!