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Category Archives: Localization
Help us test private messaging and group dashboards today
Hey everyone, This is a quick reminder about our test day for private messaging and group dashboards today, Friday, July 8th, from 3pm to 12pm UTC. We want to test the recently finished implementation of private messaging and the groups dashboards … Continue reading
Posted in Announcements, Contributor News, General, Knowledge Base, Localization
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SUMO is adding new features: group dashboards and private messaging
Hello everyone, Starting today we will be beta testing the new groups and private messaging features of Kitsune. We want to start with a small number of people for now, so we are going to cap this at about ten. … Continue reading
Posted in Announcements, Contributor News, Development, Forums, General, Knowledge Base, Localization
1 Comment
SUMO localizer meeting on Wednesday June 1
As you have probably heard, Firefox is on a release schedule to deliver new features sooner and have more predictable release dates. That means that SUMO also has to change to keep up with those frequent releases. We recently introduced … Continue reading
Posted in Announcements, Localization
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SUMO in Ljubljana
The beautiful city of Ljubljana, shortened to Lublana by its natives (I wonder why), the capital of Slovenia, was the host to the second Balkans Meeting this year. I had the chance to represent the SUMO team this time, and … Continue reading
Posted in Contributor News, General, Knowledge Base, Localization, Meetings, Uncategorized
4 Comments
The new SUMO is here, let’s put it to the test
We started working on our new SUMO Knowledge Base back in March and now, 9 months later, it’s finally here! We released our new KB to the public last night and it’s working great. Go check it out: http://support.mozilla.com. And … Continue reading
Posted in Announcements, Contributor News, General, Knowledge Base, Localization
5 Comments
What’s new in Kitsune
In my last post I wrote about the process of creating our new Knowledge Base but that did not answer the question of how the new KB will improve the experience for users and contributors. There are so many exciting … Continue reading
Posted in Announcements, Contributor News, Development, Knowledge Base, Localization
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Change is good
Today we are rewriting our top 5 articles to make them more helpful. SUMO has 5 million visitors every week. That’s a lot of people who hopefully are happy Firefox users again after leaving our site. And while we have … Continue reading
Posted in Announcements, Contributor News, Localization
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Help update articles for the EU browser ballot
If you’d like to make a difference to millions of potential Firefox users, please keep reading. Starting this month, Microsoft will be rolling out the EU browser ballot across Europe. Instead of having Microsoft make the browser choice for every … Continue reading
Posted in Localization
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Updating the knowledge base for Firefox 3.6 – The Plan
Over the past month, the SUMO community has gathered a list of changes in Firefox 3.6 and determined which knowledge base articles need to be updated. We have been in contact with localizers and KB contributors to establish the update … Continue reading
Posted in Contributor News, Localization
1 Comment
Connecting non-English contributors to their local communities
Since the SUMO project was created, we have been in regular contact with non-English Mozilla communities to unify our support efforts. User support is one of the easiest ways to get involved with Firefox, because there is a direct connection … Continue reading
Posted in Localization
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