Category Archives: Contributor News

Community newsletter message, e.g. announcements about technical or content updates relevant to our contributors.

What’s Up With SUMO – Feb. 6

Posted on February 6, 2012 by Verdi

Download video: MP4 format | WebM format Big things this week Next SUMO meeting – Monday, Feb. 13th (call in details & meeting notes) at 9am PST. Please add your comments, questions and updates to the wiki. You can also … Continue reading →

Posted in Contributor News, Meetings, Video | 1 Comment

SUMO Day tomorrow, Thursday February 2nd!

Posted on February 1, 2012 by mluna

We’ll have a SUMO answer questions Day on Thursday to support Firefox 10! I will help moderate the support forum from 9am to 5pm PST (UTC -8) to encourage new forum helpers with answering support questions. I’ll be available on … Continue reading →

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Mozilla Project Meeting – Jan 30

Posted on January 30, 2012 by Verdi

Planet Mozilla viewers – you can watch this video on YouTube. This is weekly Mozilla project meeting for January 30, 2012. These are great for keeping up with the cool stuff happening all over the project. Here are the meeting … Continue reading →

Posted in Contributor News, Video | 1 Comment

What’s Up With SUMO – Jan. 30

Posted on January 30, 2012 by Verdi

Download video: MP4 format | WebM format Big things this week Next SUMO meeting – Monday, Feb. 6th (call in details & meeting notes) at 9am PST. Please add your comments, questions and updates to the wiki. You can also … Continue reading →

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SUMO Day, Thursday January 19th

Posted on January 13, 2012 by mluna

We made a real impact with our last SUMO Day, so let’s have another one this coming Thursday! I will help moderate the support forum from 9am to 5pm PST (UTC -8) to encourage new forum helpers with answering support … Continue reading →

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1st SUMOdev sprint of the year

Posted on January 12, 2012 by Kadir Topal

This year we will take a page from the book of agile project management and agile development in the SUMOdev team. Which for us means biweekly sprints with specific themes and closed bug lists. This will give us at the … Continue reading →

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SUMO Day, Wednesday, December 21st

Posted on December 19, 2011 by mluna

This Wednesday is SUMO Day! A special day when we all take some extra time to help answer support questions in the Firefox help forum. It is the last SUMO Day of the 2011 calendar year, let’s make it great! … Continue reading →

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SUMO is down

Posted on December 6, 2011 by Cheng Wang

Because of network issues, a number of Mozilla web properties are down, including support.mozilla.com. Our IT and networking teams are working around the clock to try to restore service. We’re sorry for the inconvenience. If you want to hang out … Continue reading →

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SUMO Day on Thursday Nov. 3rd

Posted on November 1, 2011 by mluna

Thursday is SUMO Day! Myself and Rebecca Billings will help moderate the support forum from 9am to 5pm PDT this Thursday to encourage new forum helpers with answering support questions. We’ll be available on the #sumo IRC channel, michelleluna and … Continue reading →

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Mobile Michelle: Up Up and Away

Posted on August 22, 2011 by mluna

I joined Mozilla last month to serve as the SUMO Firefox Mobile Support Coordinator and it has been so exciting I wanted to invite you to become a Superhero with me. Superpowers don’t come easy, so I’ve been participating in … Continue reading →

Posted in Contributor News, General | Tagged | 2 Comments