Comments on: Crash Analysis: now in Open Source flavor http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/ Mozilla Web Development Blog Thu, 04 Dec 2008 07:30:06 +0000 http://wordpress.org/?v=2.6.5 By: digi-tv http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-104525 digi-tv Sat, 05 Jul 2008 12:57:31 +0000 http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-104525 The Talkback collector server runs on Solaris 8 (and very likely won’t run on newer versions of Solaris), and the digester that processes the reports requires windows The Talkback collector server runs on Solaris 8 (and very likely won’t run on newer versions of Solaris), and the digester that processes the reports requires windows

]]> By: Andy Burns http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70734 Andy Burns Tue, 22 Apr 2008 07:45:41 +0000 http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70734 @morgamic yes flash seems to be behind quite a few of the crashes I get, seems quite a spike in frequency from b4 to b5. Thanks. @morgamic

yes flash seems to be behind quite a few of the crashes I get, seems quite a spike in frequency from b4 to b5.

Thanks.

]]> By: morgamic http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70698 morgamic Tue, 22 Apr 2008 05:28:58 +0000 http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70698 @Dave - good points, I am not very familiar with the Talkback system, but I think it's great that in both cases we've made an effort to make that information public. @Dave - good points, I am not very familiar with the Talkback system, but I think it’s great that in both cases we’ve made an effort to make that information public.

]]> By: Dave Miller http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70690 Dave Miller Tue, 22 Apr 2008 04:17:25 +0000 http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70690 Having our crash stats available to the public in itself isn't something new; we've had crash reports available to the public for several years via http://talkback-public.mozilla.org/ and you can still see current crashes from Firefox and Thunderbird 2.x there. The difference is that Talkback is proprietary software that we haven't been able to hand out the source for, or make any really useful changes to, so it's been mostly the same stale code for several years, and could only be included in official builds. Breakpad is open and free, and anyone can make a build that includes it. Socorro (the server-side component) is also open and free, and runs on modern hardware/software (thus making IT very happy). The Talkback collector server runs on Solaris 8 (and very likely won't run on newer versions of Solaris), and the digester that processes the reports requires Windows (eek). IT will be *very* *very* happy when all of the Talkback-enabled products are finally end-of-lifed so that we can get rid of those ancient servers. :-) Having our crash stats available to the public in itself isn’t something new; we’ve had crash reports available to the public for several years via http://talkback-public.mozilla.org/ and you can still see current crashes from Firefox and Thunderbird 2.x there.

The difference is that Talkback is proprietary software that we haven’t been able to hand out the source for, or make any really useful changes to, so it’s been mostly the same stale code for several years, and could only be included in official builds. Breakpad is open and free, and anyone can make a build that includes it.

Socorro (the server-side component) is also open and free, and runs on modern hardware/software (thus making IT very happy). The Talkback collector server runs on Solaris 8 (and very likely won’t run on newer versions of Solaris), and the digester that processes the reports requires Windows (eek). IT will be *very* *very* happy when all of the Talkback-enabled products are finally end-of-lifed so that we can get rid of those ancient servers. :-)

]]> By: AndersH http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70639 AndersH Mon, 21 Apr 2008 22:27:46 +0000 http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70639 I've installed flashblock just to get to see the crash reporter (instead of the application error dialog). But since I have the debugging tools installed, are there a form where I could upload a minidump (or whatever is needed) into Socorro? I’ve installed flashblock just to get to see the crash reporter (instead of the application error dialog). But since I have the debugging tools installed, are there a form where I could upload a minidump (or whatever is needed) into Socorro?

]]> By: morgamic http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70612 morgamic Mon, 21 Apr 2008 20:48:44 +0000 http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70612 Andy - this is related to a bug about how Flash handles crashes when it's active; https://bugzilla.mozilla.org/show_bug.cgi?id=422308 Were some of your crashes happening when Flash was active? We have seen a similar skew and it sucks, but is known and being worked on. Andy - this is related to a bug about how Flash handles crashes when it’s active;
https://bugzilla.mozilla.org/show_bug.cgi?id=422308

Were some of your crashes happening when Flash was active? We have seen a similar skew and it sucks, but is known and being worked on.

]]> By: Andy Burns http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70607 Andy Burns Mon, 21 Apr 2008 20:30:33 +0000 http://blog.mozilla.com/webdev/2008/04/21/crash-analysis-now-in-open-source-flavor/#comment-70607 Crash reported only seems to fire on about 60% of my crashes with 3.0b5 on windows, if that's typical it will skew your numbers. Crash reported only seems to fire on about 60% of my crashes with 3.0b5 on windows, if that’s typical it will skew your numbers.

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